Returns Policy
We hope you love your new purchase.
If your purchase isn't suitable, we'd be happy to offer you a refund or exchange, as long as:
Returns are made within 14 days of receipt.
We accept returns and exchanges up to 14 days after you receive your order.
Articles are returned to us unworn & in original packaging.
The packaging will protect the jewellery/watches against damage during transport.
Include your order number & completed returns slip.
Refunds/Exchanges will be processed using the original tender type i.e. Gift Card, AfterPay, PayPal or Credit Card.
Unfortunately, we cannot accept returns/ exchanges if you have purchased from one of our network of retail stockists. You must return the item to the original store it was purchased from.
How to return items:
Please fill out the following form details.
For your own security, we would like to point out that any item you are returning or exchanging should be returned to us by registered mail or as a parcel with return receipt. We are unable to assume liability for damage, loss or theft during transport.